Account Executive


United States Remote

Account Executive

Commerce Software


May 6

Job Description

About Us

We are super proud of our geeky culture, started by our engineer-turned-CEO, and the diversity of the team, cultivated by a group of amazing people from all over the world.

Founded in 2012, AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Best known for post-purchase products AfterShip Tracking and Returns Center, we also offer a complete suite of tools to build an end-to-end customer journey that turbo-charges engagement, revenue, and loyalty.

Powering over 4.4billion order shipments by eCommerce retailers like TOMS, Kylie Cosmetics, Harry’s, and Aēsop, AfterShip is the one-stop shop for eCommerce tools that support website pop-ups, advanced email flows, page building, shipment visibility, branded shipment tracking, proactive email and SMS notifications, returns, and exchanges.

Your Mission:

Your mission is to cultivate and close new Enterprise-level relationships with top eCommerce retailers and D2C brands. You will use your strong interpersonal skills and persistence to anticipate how decisions are made, uncover business needs of prospective clients, and enable them with product offerings that will help grow their business and solve for end customers’ needs as well.

The Enterprise Account Executive is a part of the rapidly growing AfterShip sales organization, and plays a high impact part in the growth of the business. We are filling multiple positions, and are looking for top talent like you who are highly-motivated, curious by nature, and a strategic hunter. This Account Executive will work closely with the Solutions Architect to ensure the prospective client understands what they are purchasing and, upon contract signatures, is introduced to the Client Success Manager and Implementation Consultant for seamless onboarding.

With our range of solutions and product-led growth, you will be able to consultatively sell strong products you believe in, work with competitive commission structures that reward your efforts, and work directly with our Co-Founders.

What You’ll Do:

  • Achieve sales goals to increase AfterShip users, revenue, and total shipment volume.
  • Prepare and execute the sales strategy for top eCommerce retailers and D2C brands to exceed AfterShip sales targets.
  • Proactively engage with prospective AfterShip users to identify value for their business and seamless migration to the AfterShip platform.
  • Achieve expert skills on the AfterShip platform in order to represent AfterShip at industry events and on-site account visits as needed.

Who We're Looking For:

  • Bachelor’s degree preferred or equivalent work experience
  • 3+ years in a user-facing outbound sales role
  • Expertise in SaaS software or equivalent sales experience (API understanding preferred)
  • Substantial understanding of eCommerce, shipping, and/or B2B SaaS products
  • Strong proficiency with CRM tools like HubSpot, Salesforce and Google Suite
  • Strong relationship-building, negotiation, and closing skills
  • Be willing to travel (up to 10% and fully expensed)

At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.

Why You Should Join Us:

  • We are super proud of our geeky culture and the diversity of the team, cultivated by a group of amazing people from all over the world. 
  • You will receive competitive compensation, benefits from day 1 (benefits offered vary by job location), flexible PTO, and all sorts of tools and resources to empower you to do your best work.
  • You’re empowered to choose a work environment that works best for you - whether that is home, hybrid, or in the office full-time. Right now, we have WeWork offices in Toronto, Austin, and Barcelona.
  • You will be part of a company that is on an exceptional growth trajectory as we have been routinely doubling our revenue every year since 2014, and secured a funding round of $66 million Series B led by Tiger Global last year.
  • We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.

We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job’s location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

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Achieve a world-class, post-purchase customer experience with AfterShip 📦