Mid Market Account Executive (NV, OR, WA)


Carson City, NV, USA Remote

Account Executive

Sales Software

Mar 1

Job Description

Zendesk is hiring! We are seeking a high-performing Mid Market Account Executive who is responsible for crafting, managing and closing opportunities within a territory. This person must demonstrate all the behaviors associated with a high performance sales culture, specifically prospecting for new business, upsell, and cross-sell within our extensive install base and delivering results against a quota.

We need a sales professional with outstanding prospecting skills that can effectively create, manage, and close deals as well as navigate through complex selling environments. You will be responsible for follow-up on leads that are generated by our Inbound Marketing and as well as coordinate with our outbound Business Development Reps to close both new business and expansion opportunities.


  • Continually build pipeline of new business, upsell, and cross-sell opportunities
  • Exceed activity, pipeline, and revenue goals on a quarterly basis
  • Become an authority on Zendesk’s products and conduct discovery calls, presentations, and demos with prospects and customers
  • Develop and manage relationships with prospects and accounts in the territory
  • Demonstrate and sell value to key partners within the accounts during fast paced as well as complex sales cycles
  • Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce/Clari

Required Skills

  • BA/BS degree preferred
  • 5+ years of software/selling experience; SaaS experience highly desired
  • Experience selling to Director/VP level leaders
  • Track record of success selling into mid-market companies
  • Technically savvy; detailed understanding of a related technology
  • Proficiency in key Sales tools such as Salesforce.com, Outreach, Clari
  • Skilled in virtual presentations, online web demos, remote sales processes
  • Outstanding verbal and written communication skills



The US hourly OTE (On Target Earnings) range for this position is $65.38-$98.08 with a pay mix of 50/50 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire rates for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base rate only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.About Zendesk - Champions of Customer Service

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 6,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

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